Import Services

DHL Import Services allow you to import goods from anywhere around the world by a specific time or by the end of the next business day. Let DHL take care of all the details from door-to-door and everything in between. Enjoy the convenience of user-friendly import services offered by DHL Express. Unparalleled customs expertise, real-time tracking visibility, the latest pick-up times and the earliest deliveries help make DHL the ideal carrier for your time-sensitive shipments.

DHL has taken great measures in the U.S. to provide customers with an optimal Customs clearance experience. As a result, most shipments are cleared by the time the plane arrives. We’ve used our long-standing relationship with U.S. Customs to arrange our inbound flight arrival schedule to correspond with the schedule for Customs clearance personnel.

This provides the maximum window of opportunity for clearance and the ability to connect with our network for next-day delivery. DHL can manage the Customs clearance process on your behalf and arrange for final delivery.

import services
import services

Plan an import with us?

Get a Quote

Packing Lists

Documents listing all of the items being transported, including their value are packing lists. If appropriate, other documents may be necessary to determine if the merchandise will be approved for entry into the United States.


A waybill that names the consignee for Customs purposes as evidence of the consignee’s right to make entry. The waybill accompanies the shipment and forms part of the paperwork set. It may also include valuable information not mentioned on the invoice.

Commercial Invoice

Obtained from the seller, a Commercial Invoice shows the value and description of the merchandise. A Commercial Invoice is required for most imports into the United States. A Pro Forma Invoice may be used for certain transactions such as goods not intended for further sale, returned merchandise and goods intended only for temporary import, among other purposes.